Privacy Policy
This policy explains how SUBHSITE collects, uses, stores and protects personal information when customers and visitors use shubhsite.in and our related services.
Information we collect
We may collect your name, business name, email address, phone number, billing details, subscription plan, support requests, domain details, website content, media files, store data, device information, IP address and usage activity.
How we use information
We use information to create accounts, deliver website builder services, process subscriptions, generate invoices, provide support, secure the platform, improve features, send service updates and comply with legal obligations.
Payments
Payments may be processed through third party payment gateways. SUBHSITE may store payment status, invoice number, transaction reference and billing history, but sensitive card or bank credentials are handled by the payment provider according to its own security standards.
Cookies and analytics
We may use cookies, session storage and analytics tools to keep users logged in, remember preferences, measure performance, detect abuse and improve the user experience. Browser settings may allow you to control cookies.
Sharing of information
We do not sell personal information. We may share limited information with hosting providers, payment processors, communication tools, analytics providers, support systems, legal advisors or authorities when necessary to provide the service or comply with law.
Data retention
We retain information for as long as needed to provide services, maintain records, resolve disputes, prevent fraud and meet legal or tax obligations. Deleted accounts may remain in backups for a limited period before routine deletion.
Security
We use reasonable technical and organizational measures to protect account and website data. No internet service can guarantee absolute security, so customers should use strong passwords and keep account access limited to trusted users.
Your choices
You may request correction, access, export or deletion of personal information by contacting support. Some requests may be limited where retention is required for billing, legal, fraud prevention or security reasons.
Children
The platform is intended for business and professional use and is not directed at children. We do not knowingly collect personal information from children without appropriate consent.
Policy updates
We may update this Privacy Policy when our services, compliance obligations or data practices change. The updated version will be posted on this page with a revised effective date.
Contact
For privacy questions or data requests, contact Help@subhsite.in.